Services.

Application Fraud Prevention

Supercharge account opening and speed up the customer journey while preventing fraud with TLA.

As fraudsters use ever increasingly sophisticated tools to mimic genuine customer behaviour and avoid traditional means of fraud detection, TLA offers a fresh approach to protecting your customers. We help you model individual customer behaviours, instead of looking only for bad behaviour, to detect and prevent even new types of fraud attacks at account opening.

  • Identifying fraudulent merchant applications in real time using Adaptive Behavioural Analytics technology

  • Automating and streamlining the merchant onboarding process

  • Preventing costly losses down the line with early warning, maintenance of new accounts and reserve management, all achieved with staged underwriting

  • Working with our customers to create and build a frictionless application process, reducing the time it takes for merchants to start trading

Anti-Money Laundering (AML)

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Transaction monitoring supercharged with machine learning. Detect more suspicious activity faster and reduce false positives with multi-award winning Adaptive Behavioural Analytics.

  • Full control of models and rules

  • Monitor and protect your customers

  • Stay a step ahead of risk and fraud

Chargeback Management

The costly effects of chargebacks can hinder your revenue growth and cause your staff hours of work — but there’s a better way to handle all of this. Prevent, manage, and dispute chargebacks more effectively with the All-in-One Payment Platform. We’ll take care of disputes, automate your response to retrieval requests, help you fight back against friendly fraud, and recover lost revenue fast — or if you have a team to dispute chargebacks, we’ll give them the tools to elevate their ability.

Merchant Monitoring

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Historically, legacy systems have undertaken merchant monitoring at a summary level. Featurespace instead analyzes and risk scores every individual transaction in real time - stopping more fraud with fewer alerts. The result is minimal negative impact to your genuine merchants and higher payment conversion with reduced risk.

  • Combine payment event information with behavioral analytics in one

  • UI Monitor and identify merchant risk for even the most complex types of fraud, including transactional laundering and merchant bust out.

  • Prevent more fraudulent transactions and increase operational efficiencies

Risk Management

Supporting a risk-based approach, TLA provides clear customer risk scores alongside prioritised alerts for a 360-degree risk view. By combining rules, profiling rules, and adaptive models which adjust to behaviour changes, TLA allows close management of risk exposure while delivering more useful transaction monitoring and alerts for analysts to investigate.